Chiropractic Clinic GHL Snapshot

1. DD-01

   1 AI Receptionist

   Fitted asAI Receptionist

   Calls that arrive while you are mid-adjustment get picked up anyway, screened for complaint type and payment question, then placed into the next new patient screening slot.

   Fault

   Hands on a patient, phone ringing through. Somebody in spasm does not wait for a callback.

   Fix

   Answers aloud, establishes pain and duration, routes red flags to a person, and books the assessment on the call.

   Payback

   A hundred and fifty calls a month, twenty five missed. A few recovered new patients monthly is not a close comparison.

2. DD-02

   1 AI Chatbot

   Fitted asAI Chatbot

   Website and Facebook messages answer themselves in seconds on hours, parking, first appointment length and cost, then hand the person straight through to the screening calendar.

   Fault

   Will it hurt, does insurance cover it, how many visits. All three go unanswered until the desk opens.

   Fix

   Answers technique, comfort, insurance, visit counts and plan pricing instantly, in words that reassure rather than sell, then books.

   Payback

   Nine conversations a week, one assessment. Over a course of care that patient repays the crate repeatedly.

3. DD-03

   AI Studio website

   Fitted asProfessional Website

   Pages written around what people actually search at two in the morning, back pain, sciatica, neck stiffness, each ending in a form that books rather than a phone number.

   Fault

   Somebody in pain comparing three clinics on a phone. Your page opens on the philosophy of the practice.

   Fix

   Ships as back, neck, sports injury and posture pages that lead with the problem the patient typed, plus a screening enquiry and a live calendar.

   Payback

   One more care plan a month at your plan value over its course. The crate stops being a consideration.

4. DD-04

   Funnels

   Fault

   One enquiry box asks a patient in spasm and a patient reading about posture to describe themselves the same way.

   Fix

   Separates the weekend injury that needs a slot on Monday from the cautious enquiry that needs an assessment, and sends the committed straight through onboarding.

   Payback

   Two extra new patients a week, a third starting a plan. Plan value alone dwarfs the outlay.

5. DD-05

   Forms and surveys

   Fault

   The first consultation gets spent gathering history that could have arrived the day before.

   Fix

   Captures pain location, duration, previous treatment, activity level and red flag screening beforehand, and keeps clinical detail out of text.

   Payback

   Eight minutes across twenty five new patients a month. Over three clinical hours returned to treating.

6. DD-06

   Pipelines

   Fault

   Assessed, findings given, plan accepted. The diary shows appointments, never intent.

   Fix

   Sets a board for the care journey and attaches follow up to each stage.

   Payback

   One report of findings patient rescued from undecided each month is a full plan, against a one off price.

7. DD-07

   Workflows

   Fault

   Week three of a plan. They stop. Nobody notices until the schedule looks thin a fortnight later.

   Fix

   Picks up missed visits the same day, tracks plan progress, and starts reactivation when the pattern breaks rather than when the diary empties.

   Payback

   Four drop offs caught a month at the remaining plan value. Crate repaid in the first month.

8. DD-08

   Appointment reminders, confirmations and no-show recovery

   Fitted asSmart Appointment System + AI Outbound Caller

   Every adjustment carries confirmation plus a three-stage reminder, and a skipped visit inside a care plan starts recovery messaging within sixty minutes of the empty slot appearing.

   Fault

   A course of treatment only works if the patient keeps turning up, and the one they skip is usually the one where they stop.

   Fix

   Confirms on booking, reminds in stages, and calls back within the hour before the pattern sets.

   Payback

   Three missed visits recovered a week at your visit fee, before counting the plans saved. Weeks, not months.

9. DD-09

   Nurture campaign

   Fitted asDatabase Reactivation

   Patients dormant for half a year go into a win-back campaign built on a re-exam offer, aimed squarely at the ones who left when the pain eased.

   Fault

   Discharged two years ago, hurt their back again last month, went somewhere else.

   Fix

   Holds discharged patients on a light useful sequence and reactivates on the interval care is usually needed again.

   Payback

   Three hundred discharged, twenty returned. Twenty reassessments with plans behind them, from a list already held.

10. DD-10

    Review automation

    Fitted asReview Harvesting + Review Automation

    The ask fires when a visit is marked attended, in the window where the patient has just stood up feeling looser, with one link and no clinical wording.

    Fault

    People walk out of that clinic sleeping properly for the first time in a year, and the listing has not moved since the practice opened.

    Fix

    Fires at a plan milestone rather than mid treatment, when the patient can describe an actual change.

    Payback

    Two extra new patients a month off a fuller profile. The price does not compete.

11. DD-11

    Seasonal automation

    Fitted asLifetime Nurture Campaigns

    Once a plan finishes patients keep hearing from you about posture, desk setup and seasonal flare-ups, and there is a referral programme for the ones who send relatives in.

    Fault

    Maintenance care gets mentioned once at discharge and never again. They drift until the next flare up.

    Fix

    Comes back round when the desks have done their damage, before the running club starts again, and at the point a maintenance visit falls due.

    Payback

    Five hundred past patients, four percent, twenty appointments in the slowest weeks.

12. DD-12

    Custom values

    Fault

    Assessment fee, plan price, insurance position. A dozen templates, two of them stale.

    Fix

    The consultation charge, what a block of visits costs, who is registered to treat and how much warning a cancellation needs are stored once and read by every message the clinic sends.

    Payback

    Change the plan price once. Nobody quotes a fee you stopped charging.

13. DD-13

    Custom fields

    Fault

    What hurts, how far through the course they are and when they last attended live in the practice software, invisible to anything that could act on it.

    Fix

    Puts the presenting complaint, the plan stage, the visits left on the block and who sent them onto the contact record, and leaves the clinical notes where they belong.

    Payback

    Week three is where a course of care quietly ends. A reminder fired from the stage on the record, rather than from memory, is the difference between a finished plan and a patient who stops halfway.

Every payback line is an illustration to put your own numbers into, not a measured result. We do not publish conversion figures, and the only performance targets anywhere on this site are the seventy percent no-show recovery the flow is designed around and five to ten reviews a month.