Privacy notice

This notice covers dfydepot.com. It is written to be read rather than to be defensible, so if something here is unclear, email [email protected] and we will fix the wording.

What we collect

When you contact us. Your name, email address, business name if you give one, and whatever you write in the message. We need these to answer you.

When you buy something. Your billing details and order record. Card details are handled by our payment provider and never reach our servers.

Preferences stored in your own browser. Your theme, accent colour, accessibility settings and cookie choice are stored in your browser's local storage. They stay on your device, they are never sent to us, and clearing site data removes them.

Analytics, only if you agree. If you accept analytics in the cookie banner, we record anonymous page and search counts so we know which aisles to stock next. If you decline, nothing analytics related runs. Nothing on this site is sold to anyone, ever.

What we do not collect

• We do not run advertising trackers or third-party marketing pixels.
• We do not fingerprint your device.
• We do not buy or rent contact lists, and we will not run a campaign on one for a client either.

Cookies and local storage

The strictly necessary storage holds your theme, palette, accessibility settings and your cookie choice itself. It cannot be switched off without breaking the ability to remember your settings, and it is entirely local to your browser.

Analytics storage only ever exists if you accepted it. You can change your mind at any time from the cookie settingslink in the footer.

How long we keep things

Enquiry messages are kept for two years so we can pick up a conversation later, then deleted. Order records are kept for as long as tax law requires, currently seven years. Analytics data is aggregate and carries no identifier that points back to you.

Who else sees your data

Our hosting provider, our payment provider and our email provider, each only to the extent they need in order to do their job. We do not sell, rent or trade personal data. If we are ever legally compelled to hand something over, we will tell you unless we are prohibited from doing so.

Your choices

• Ask for a copy of what we hold about you.
• Ask us to correct something that is wrong.
• Ask us to delete it, where we are not required to keep it.
• Withdraw analytics consent at any time, with no effect on anything else.
• Unsubscribe from any email we send, from a link in that email.

Email [email protected] for any of these. We reply within five business days.

Children

This is a business-to-business site and is not directed at anyone under 16.

Changes

If this notice changes materially we will update the date at the top and, where the change affects you directly, say so on the site rather than hoping nobody notices.